The Damage Caused by Non-Accountability
Definition of Accountability:
Doing what you said you would do, as you said you would do it,
when you said you would do it - PERIOD!
Non Accountability Pressure Points (NAPPs):
Check the boxes relating to how non-accountability, in your company, costs you:
Poor Reputation $ _____ Loss of trust – Internally $ ____ Loss of good employees $___
More stress $ _____ Loss of trust – Externally $ ___ Misunderstandings $ _____
More churn $ ____ Lost referrals $ _____ Lost customers $ ______
Excuses $______ Loss of productivity $ _____ More overwhelm $ ______
Loss of friendships $ ____ Surprises of non-perf $ ____ Other___________ $ _____
Rate Your Company’s Level of Accountability
If you were to honestly rate the overall level of accountability within your company, the accountability
you currently pay people for, on a scale of 1 to 10, what would that rating be? _________ (1 low/10 high)
Total Annual Burn for Employee Non-Accountability
and Employee Inefficiencies
You are currently paying for total accountability. Determine what the annual, bottom line, net financial
loss is for your employees’ non-accountability and inefficiencies.
Add a zero to your Accountability Rating #, subtract new # from 100 and enter # before following %.
Example Accountability rating is 7. Add zero = 70 100-70 = 30. 30 goes in the ______ % below
_______% X $ ___________________ = $___________________ of Current Annual Burn (CAB) Annual Payroll
This is your Total Annual Loss due to Employee Non-Accountability and Inefficiencies
REVERSING THE BURN
What would be the results if you were to increase the level of accountability and efficiency in your
company by just 10% above its current level?
______% X $ _______________________ = $ ___________________ of New Annual Burn (NAB)
Current % -10%
CAB $________________ - NAB $ ____________________ = Savings $ ___________________
(Current Annual Burn) (New Annual Burn)
